Tutor Onboarding & Recruitment Process

1. Initial Tutor Enquiry & Expression of Interest

The onboarding process begins when either:

• A tutor reaches out expressing interest in joining the platform.
• Our recruitment team approaches a tutor whose qualifications and experience appear suitable for our students.

Initial discussions may include:

• Subjects offered.
• Academic background.
• Tutoring experience.
• Curriculum familiarity, including GCSE, A-Level, KS2 and KS3.
• Exam board expertise.
• Availability and scheduling.
• Online teaching setup.
• Safeguarding suitability.

2. CV Submission & Professional Review

Prospective tutors are required to submit an up-to-date professional CV outlining:

• Academic qualifications.
• Tutoring and teaching experience.
• Relevant certifications.
• Subject specialisms.
• Online teaching experience.
• DBS or safeguarding status where applicable.

All applications are reviewed internally by the onboarding and recruitment team of RS Remote Tutoring and GCSE Online Tutoring.

Applications are assessed based on:

• Academic suitability.
• Communication quality.
• Professionalism.
• Curriculum expertise.
• Tutoring experience.
• Online teaching capability.
• Overall compatibility with platform standards.

3. Preliminary Verification Process

Prior to formal onboarding, verification checks may be conducted where appropriate, including:

• Qualification verification.
• Identity confirmation.
• Teaching background review.
• Safeguarding suitability checks.
• DBS status confirmation where applicable.
• Communication and professionalism assessment.

Additional information or documentation may occasionally be requested before onboarding progresses further.

4. Tutor Registration & Information Submission

Shortlisted tutors are invited to complete a detailed onboarding and registration process.

This stage allows the companies to gather operational, safeguarding, scheduling and tutor profile information necessary for internal setup and student matching.

Information requested may include:

• Full legal name and contact details.
• Country of residence and timezone.
• Subjects and levels taught.
• Exam boards covered.
• Tutoring availability.
• Qualifications and experience.
• DBS information where applicable.
• Online teaching setup.
• References and professional background.
• Payment and invoicing details where required.

5. Tutor Welcome Pack & Policy Review

Following successful review, tutors are provided with a comprehensive Tutor Welcome Pack outlining the operational procedures and professional expectations of both sister companies.

The Tutor Welcome Pack contains important information every tutor should understand before joining us. It explains how tutoring works through RS Remote Tutoring and GCSE Online Tutoring, including professional standards, lesson expectations, safeguarding responsibilities, platform use and communication guidelines.

The Welcome Pack includes guidance relating to:

• Professional standards and communication expectations.
• Lesson preparation guidance.
• Delivering strong first lessons.
• Online teaching requirements and technical setup standards.
• Safeguarding and child protection responsibilities.
• Cancellations and attendance procedures.
• Confidentiality expectations.
• Payment and invoicing procedures.
• Student protection policies.
• Non-circumvention obligations.
• Tutor support resources.

Tutors are expected to carefully review the Tutor Welcome Pack and all onboarding materials before starting lessons. Continued engagement with the platform confirms that tutors understand and agree to follow the professional and operational standards outlined within the pack.

6. Formal Interview & Assessment Where Required

Depending on the tutor’s experience level, subject area or student requirements, a formal interview or assessment stage may also be conducted.

This stage may involve:

• Communication assessment.
• Teaching approach discussion.
• Safeguarding understanding.
• Curriculum knowledge review.
• Mock teaching demonstration.
• Online teaching evaluation.
• Lesson planning discussion.

The purpose of this stage is to ensure consistency, professionalism and suitability for working with students across different academic levels.

7. Internal Approval & Tutor Profile Setup

Following successful completion of onboarding stages, tutors may be internally approved for activation.

At this stage:

• Tutor records are created.
• Onboarding documentation is reviewed.
• Lesson management systems are prepared.
• Tutor profiles are optimised for student matching.
• Scheduling systems are configured.

Approval remains subject to ongoing professional standards and safeguarding compliance.

8. TutorBird Platform Onboarding

Approved tutors are onboarded onto the TutorBird platform, which is used by RS Remote Tutoring and GCSE Online Tutoring for lesson management, scheduling, communication and operational coordination.

TutorBird may be used for:

• Lesson scheduling and calendar management.
• Attendance tracking.
• Tutor timetable management.
• Session notes and progress logs.
• Invoicing and payment coordination.
• Student and tutor communication.
• Lesson reminders and notifications.
• Organisational administration.
• Online tutoring workflow management.

Tutors are expected to familiarise themselves with the platform and maintain accurate records where required.

9. Initial Student Allocation

Once fully onboarded, tutors may begin receiving student opportunities based on:

• Subject expertise.
• Exam board familiarity.
• Tutor availability.
• Communication quality.
• Teaching experience.
• Safeguarding suitability.
• Student learning requirements.

Initial lessons may occasionally be monitored internally to maintain quality assurance and positive student experiences.

10. Ongoing Professional Expectations

All onboarded tutors are expected to maintain:

• Professional communication.
• Punctuality and reliability.
• Safeguarding compliance.
• Confidentiality standards.
• High-quality lesson delivery.
• Accurate scheduling records.
• Respectful conduct with students and parents.

Failure to maintain expected standards may result in internal review, temporary suspension or removal from the platform.

11. Continuous Tutor Support

RS Remote Tutoring and GCSE Online Tutoring aim to build long-term professional relationships with tutors and provide ongoing operational support wherever possible.

Tutors may receive assistance relating to:

• Onboarding guidance.
• Platform setup.
• Scheduling support.
• Lesson management.
• Profile optimisation.
• Safeguarding procedures.
• Technical troubleshooting.
• Student matching and allocation.

12. Policy Updates

This onboarding procedure may be updated periodically to reflect safeguarding requirements, operational improvements, UK educational standards or platform developments.

Continued engagement with the platform constitutes acceptance of the latest onboarding procedures and operational policies.